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Workforce analytics and Mercer’s ‘say/do’ proposition

Employee surveys and HRIS data give employers only a partial picture of what’s going on with their workforce – employee actions speak volumes. Pete Foley explains the 'say/do' proposition, Mercer’s innovative approach to human capital management that combines what employees say with what they do, augmenting traditional measures of employee sensing with measures of observable behavior to establish links between company policies and programs and their impact on the workforce.

  • Workforce analytics and Mercer’s ‘say/do’ proposition (Pete Foley and Richard Klein) – Total time: 6:28 min.

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For more information

Making the ‘say/do’ connection: New generation of workforce analytics yields powerful insights (Mercer, 2008)

Workforce analytics - Linking human capital decisions to business results (Mercer, 18 Aug 2008)

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